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Apr 27

Why Providing Hotel Guests with Luxury Amenities and Toiletries is so Necessary

Every hotel employee knows the importance of guest amenities and toiletries in context to attracting the visitors and leaving a positive impression on them. The list of guest amenities is very vast right from toilet paper to luxury products used by the guests. The customers are very smart now-a-days and they pay attention to every small detail of their hotel stay and the facilities been provided to them. If they are satisfied then they recommend the hotel to other people aswell.

Things related to travel of your guests like trip type, personal or business, weather condition of the place, activities they do during the holiday, food preferred, etc are not in the hands of the hotel or resort. However, other things like- their overall stay at the hotel, toiletries provided in the room and bathroom, luxury products and ambience been provided, etc are in the control of the hotel staff and owner.

The quality of toiletries and guest amenities that you provide in your hotel rooms say a lot about the quality of your hotel and have a great extent of influence over the guests.

When people travel and visit a luxury hotel or resort they expect better comfort and luxury compared to their home, this is mainly because they pay a high price for a comfortable and luxury vacation. The bed is an important part of any guest room, where the softness of the mattresses and pillows, quality of bed linens and duvet cover, blanket softness, etc have a great impact on the guests. If the bedspread has coarse threads on it than it would leave a negative impression on the guests. Also the cleanliness matters apart from the design of these bed linens. Some hotels prefer to provide clean white bed linens covered with luxury duvet covers, whereas some prefer printed ones depending upon the preferences of their customers.

Earlier when the concept of luxury hotels and resorts was not so popular, the hotels used to provide very standard and normally used toiletries like plastic comb, normal bath soap, plastic toothbrushes, shampoo pouches, etc. But now the trend is of custom products, hotels are now ordering for customized ranges of toiletries which mark their hotel branding and recognition in the competitive market of travel and tourism. For instance, toiletries made to order having the perfume of a well-known brand, use of organic products and body lotion with essential oils, etc. Many hotels even provide various specialized toiletries to their guests on special request.

Thus the importance of guest amenities and toiletries cannot be ignored while considering comfort and satisfying guest stay at your hotel or resort.

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